Refund Policy WALLMARTZ LLC At WALLMARTZ LLC, we are committed to delivering high-quality IT solutions and digital marketing services. This Refund Policy outlines the terms under which refunds may be issued, in compliance with Visa and MasterCard regulations and industry best practices. 1. General Policy All purchases made through WALLMARTZ LLC are subject to this Refund Policy. By purchasing our services, you agree to the terms stated herein. Due to the nature of digital services, refunds are granted under specific conditions only. 2. Eligibility for Refunds A customer may be eligible for a refund under the following circumstances: Duplicate Transactions: If a customer is charged more than once for the same service. Unauthorized Transactions: If a transaction is proven to be fraudulent or unauthorized. Non-Delivery of Service: If the purchased service has not been delivered within the agreed timeframe. Service Not as Described: If the delivered service significantly differs from what was agreed upon in writing. 3. Non-Refundable Services The following services are non-refundable: Completed digital marketing campaigns (SEO, PPC, Social Media Ads, etc.) Delivered software, licenses, or digital products Consultation or strategy sessions already conducted Partially completed projects where work has already been executed Services delayed due to client inaction or failure to provide required information 4. Refund Request Process To request a refund, customers must: Submit a written request via email to: [Insert Support Email] Include: Transaction ID Date of purchase Description of the issue Submit the request within 7–14 days of the transaction date Failure to provide complete information may delay processing. 5. Refund Processing Time Approved refunds will be processed within 7–10 business days Refunds will be issued to the original payment method Depending on the issuing bank, it may take additional time for funds to reflect in the account 6. Chargebacks & Disputes (Visa/MasterCard Compliance) WALLMARTZ LLC strictly follows Visa and MasterCard dispute resolution policies: Customers are encouraged to contact us first before initiating a chargeback Any fraudulent or unjustified chargeback may result in: Suspension of services Permanent account termination We reserve the right to provide evidence (agreements, delivery proof, communication records) to dispute chargebacks 7. Cancellation Policy Orders may be canceled within 24 hours of purchase for a full refund (if work has not started) Once a project has started, cancellation may result in partial refunds only, based on work completed 8. Partial Refunds Partial refunds may be issued in the following cases: Project is canceled after partial completion Milestone-based services where only certain phases are completed Client dissatisfaction with valid justification 9. Compliance & Fraud Prevention To comply with payment network rules: All transactions are screened for fraud Identity verification may be required before processing refunds Suspicious activities will be reported to payment processors 10. Contact Information For any refund-related inquiries, please contact: WALLMARTZ LLC Email: info@wallmartz.com Website: www.wallmartz.com 11. Policy Updates WALLMARTZ LLC reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website

Refund Policy

WALLMARTZ LLC

Effective Date: [Insert Date]

At WALLMARTZ LLC, we are committed to delivering high-quality IT solutions and digital marketing services. This Refund Policy outlines the terms under which refunds may be issued, in compliance with Visa and MasterCard regulations and industry best practices.

1. General Policy

All purchases made through WALLMARTZ LLC are subject to this Refund Policy. By purchasing our services, you agree to the terms stated herein.

Due to the nature of digital services, refunds are granted under specific conditions only.

2. Eligibility for Refunds

A customer may be eligible for a refund under the following circumstances:

  • Duplicate Transactions: If a customer is charged more than once for the same service.
  • Unauthorized Transactions: If a transaction is proven to be fraudulent or unauthorized.
  • Non-Delivery of Service: If the purchased service has not been delivered within the agreed timeframe.
  • Service Not as Described: If the delivered service significantly differs from what was agreed upon in writing.

3. Non-Refundable Services

The following services are non-refundable:

  • Completed digital marketing campaigns (SEO, PPC, Social Media Ads, etc.)
  • Delivered software, licenses, or digital products
  • Consultation or strategy sessions already conducted
  • Partially completed projects where work has already been executed
  • Services delayed due to client inaction or failure to provide required information

4. Refund Request Process

To request a refund, customers must:

  1. Submit a written request via email to: [Insert Support Email]
  2. Include:
    • Transaction ID
    • Date of purchase
    • Description of the issue
  3. Submit the request within 7–14 days of the transaction date

Failure to provide complete information may delay processing.

5. Refund Processing Time

  • Approved refunds will be processed within 7–10 business days
  • Refunds will be issued to the original payment method
  • Depending on the issuing bank, it may take additional time for funds to reflect in the account

6. Chargebacks & Disputes (Visa/MasterCard Compliance)

WALLMARTZ LLC strictly follows Visa and MasterCard dispute resolution policies:

  • Customers are encouraged to contact us first before initiating a chargeback
  • Any fraudulent or unjustified chargeback may result in:
    • Suspension of services
    • Permanent account termination
  • We reserve the right to provide evidence (agreements, delivery proof, communication records) to dispute chargebacks

7. Cancellation Policy

  • Orders may be canceled within 24 hours of purchase for a full refund (if work has not started)
  • Once a project has started, cancellation may result in partial refunds only, based on work completed

8. Partial Refunds

Partial refunds may be issued in the following cases:

  • Project is canceled after partial completion
  • Milestone-based services where only certain phases are completed
  • Client dissatisfaction with valid justification

9. Compliance & Fraud Prevention

To comply with payment network rules:

  • All transactions are screened for fraud
  • Identity verification may be required before processing refunds
  • Suspicious activities will be reported to payment processors

10. Contact Information

For any refund-related inquiries, please contact:

WALLMARTZ LLC
Email: [Insert Email]
Website: www.wallmartz.com

11. Policy Updates

WALLMARTZ LLC reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website